Tuesday, June 8, 2021

An open letter to the AWS Training organization

You don't have a Feedback link on your site, but it seems that Amazon keeps close tabs on the Blogosphere, so hopefully this reaches you.

I don't know whether you're an actual sub-division of Amazon, but the website URL https://www.aws.training certainly didn't give me a warm fuzzy feeling when it came up in Google. In fact, my first thought was that it was some unaffiliated company that had better SEO.

So, since it was asking me for login credentials, I did what any reasonably cautious technologist would do, and ran whois. And this is what I got back:

Domain Name: aws.training
Registry Domain ID: 8d519b3def254d2f980a08f62416a5b9-DONUTS
Registrar WHOIS Server: whois.comlaude.com
Registrar URL: http://www.comlaude.com
Updated Date: 2019-05-19T19:54:24Z
Creation Date: 2014-03-19T00:32:11Z
Registry Expiry Date: 2024-03-19T00:32:11Z
Registrar: Nom-iq Ltd. dba COM LAUDE
Registrar IANA ID: 470
Registrar Abuse Contact Email: abuse@comlaude.com
Registrar Abuse Contact Phone: +44.2074218250
Registrant Name: REDACTED FOR PRIVACY
Registrant Organization: Amazon Technologies, Inc.
Registrant Street: REDACTED FOR PRIVACY
Registrant City: REDACTED FOR PRIVACY
Registrant State/Province: NV
Registrant Postal Code: REDACTED FOR PRIVACY
Registrant Country: US
Registrant Phone: REDACTED FOR PRIVACY
Registrant Phone Ext: REDACTED FOR PRIVACY
Registrant Fax: REDACTED FOR PRIVACY
Registrant Fax Ext: REDACTED FOR PRIVACY
Registrant Email: Please query the RDDS service of the Registrar of Record identified in this output for information on how to contact the Registrant, Admin, or Tech contact of the queried domain name.

That's the sort of whois entry that you get for an individual using a shared hosting service. In fact, it provides less information than you'll see with my domain, which runs on a shared hosting service, and I pay extra for privacy.

By comparison, the whois entry for Amazon itself looks like this (and note that it's a different registrar, another red flag):

Domain Name: amazon.com
Registry Domain ID: 281209_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.markmonitor.com
Registrar URL: http://www.markmonitor.com
Updated Date: 2019-08-26T12:19:56-0700
Creation Date: 1994-10-31T21:00:00-0800
Registrar Registration Expiration Date: 2024-10-30T00:00:00-0700
Registrar: MarkMonitor, Inc.
Registrar IANA ID: 292
Registrar Abuse Contact Email: abusecomplaints@markmonitor.com
Registrar Abuse Contact Phone: +1.2083895770
Registrant Name: Hostmaster, Amazon Legal Dept.
Registrant Organization: Amazon Technologies, Inc.
Registrant Street: P.O. Box 8102
Registrant City: Reno
Registrant State/Province: NV
Registrant Postal Code: 89507
Registrant Country: US
Registrant Phone: +1.2062664064
Registrant Phone Ext: 
Registrant Fax: +1.2062667010
Registrant Fax Ext: 
Registrant Email: hostmaster@amazon.com

While I'm a little surprised by the Reno address, rather than Seattle, this at least looks like the sort of registration information used by a business rather than somebody who pays $10/month for hosting.

I ended up getting to the training site via a link on the AWS Console, so was able to achieve my goal.

But I think there's a general lesson: don't forsake your brand without good reason.

And at the very least, ask your network administrators to update your whois data.